Skip to content

Codecanyon License and Support Limitations

All types of license support and services response time can be up to 2 to 5 days (excluding holidays). You can create a support ticket here and wait patiently. Below you will find each license support limit.

Installing Email Verifier Pro requires a good understanding of reading documentation and a bit of technical experience to troubleshoot problems by following instructions given on documentation. EVP Staff won’t be able to assists you with installations task if not permitted within the license support. We cannot do your homework but we can help you explain or assists you with fixing any errors related with EVP Script only.

Regular License Support:

  1. Availability of the author to answer questions.
  2. Answering technical questions about “Email Verifier Pro” script
  3. Assistance with reported bugs and issues with “Email Verifier Pro” script
  4. Help with included 3rd party assets which comes with “Email Verifier Pro” script
  5. Does not include support with fixing and resolving third party assets like web control panel and its all services (mail server, web server, PHP, Mysql) which do not comes with “Email Verifier Pro” script
  6. Does not include customization of “Email Verifier Pro” script
  7. Does not include installation service of “Email Verifier Pro” script
  8. Does not include SaaS add-ons and its support.

Extended License Support:

  1. Availability of the author to answer questions.
  2. Answering technical questions about “Email Verifier Pro” script
  3. Assistance with reported bugs and issues with “Email Verifier Pro” script
  4. Help with included 3rd party assets which comes with “Email Verifier Pro” script
  5. Includes one-time installation service of “Email Verifier Pro” script
  6. Includes SaaS addons and their support.
  7. Does not include support with fixing and resolving third party assets like web control panel and its all services (mail server, web server, PHP, Mysql) which do not comes with “Email Verifier Pro” script
  8. Does not include customization of “Email Verifier Pro” script

To know more about codecanyon support limitations, visit here.