Yes, we do provide technical support. if you are having any issues with installation or using the script. Then please feel free to contact by support panel and we will try to resolve that problem for you. Support response can takes up to 2 days for official (Regular and SaaS) site license and 5 days for codecanyon license holder (excluding holidays)! So once you create a ticket, wait patiently by not spamming. Meanwhile you can check our online documentations which covers up most of common issues questions and answers and can be applied to fix your possible issues. To know in details about license and support limitations, kindly visit here.
But we do not provide any technical support with integration of script involvement with your VPS or your existing web control panel, as it can be using any control panel third-party software and customization needs to be done from your side following our common issues and troubleshooting documentation. Because we are selling the script. But each control panel works differently in terms of PHP version, apache version, and MySQL version. Our scripts minimum requirements are already given, so you have to make sure to have your system compatible with the script before installing. Though if you still face some minor issues from your web server then some adjustments may require, which needs to be handled by the user. If you feel unsafe following documentation or want us to completely set up your VPS till script installation, then you may purchase this one-time installation paid support. Which costs $30. Aside from Lifetime script bug related issue support, this one-time installation service comes free for an SaaS Lifetime License user for upto 1 year and SaaS Yearly License for 6 month.
External Server API service addon which require installations procedure same as main installation and can be installed in multiple vps system at infinite level. We provide no installation support for this package. User can follow video documentation to handle this system installation .
Script technical support only available through support portal.
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